United's 'Friendly Skies'?

United Airlines (UAL) has found itself in the cross-hairs of another passenger controversy after a video showing a United employee pushing a passenger to the ground came to light, as a new survey shows passengers are less likely to buy a plane ticket on the airline.

The video from 2015, obtained this week by Houston's Channel 2, shows a physical confrontation between the employee and a 71-year old man at Houston's Bush Intercontinental Airport. That man has now filed a lawsuit.

"We have seen the video from 2015 that shows completely unacceptable behavior by a United employee. This employee is no longer with our company," United said. "The conduct shown here does not reflect our values or our commitment to treat all of our customers with respect and dignity. We are taking a thorough look into what happened here and reaching out to our customer to profusely apologize for what occurred and to make this right."

This article was written by a staff member of TheStreet.