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Twitter Updates Approach to Handling Coronavirus-Related Misinformation

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Notice anything different on Twitter  (TWTR)  lately? If so, you’re not alone.

On May 11, Twitter announced it has updated its approach to how it handles misleading information about the coronavirus pandemic. The social media firm has rolled out new guidelines for labeling or removing suspicious posts.

The company announced the change in a blog post on May 11.

Twitter says it will begin by applying labels to false or misleading posts, but it will remove the posts if the risk of harm is deemed severe. Twitter will take action on posts that include misleading information, disputed claims, and unverified claims.

The labels will sometimes link to an external trusted source where additional information on the claims made in the Tweet can be viewed. Some labels will acts as warnings, where viewers will be informed that information in the Tweet conflicts with expert guidance on the matter. These warnings will appear before the Tweet itself can be viewed.

“We may use these labels and warning messages to provide additional explanations or clarifications in situations where the risks of harm associated with a Tweet are less severe but where people may still be confused or misled by the content. This will make it easier to find facts and make informed decisions about what people see on Twitter,” said Twitter.

The change will apply even to Tweets sent before the tool was implemented.

In April, researchers at Oxford University identified Twitter as a main hotbed of coronavirus-related misinformation.

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