After the latest round of earnings from PayPal (PYPL) , take a rewind to when TheStreet's founder and Action Alerts Plus charitable portfolio manager Jim Cramer got a little insight into the strategies the payment services company is cashing in on. 

At TheStreet's Investor Boot Camp back in May, Cramer interviewed PayPal CEO Dan Schulman and he talked about how giving people choices has helped the company grow.

PayPal has seen a decrease in calls into its customer service department as well as an acceleration of user engagement as a result of giving people more choices. 

   

More from Video

How Jim Cramer Knew Nvidia Would Miss the Quarter

How Jim Cramer Knew Nvidia Would Miss the Quarter

Jim Cramer Says That This Is a Question All Investors Must Ask Themselves

Jim Cramer Says That This Is a Question All Investors Must Ask Themselves

Consumers Are 'Very Active' in Expected Strong Holiday Season: Mastercard Exec

Consumers Are 'Very Active' in Expected Strong Holiday Season: Mastercard Exec

Don't Let a Short-Term Headwind Cloud Your Focus, Jim Cramer Says

Don't Let a Short-Term Headwind Cloud Your Focus, Jim Cramer Says

Jim Cramer Says, 'You Can't Fall in Love With the Stocks'

Jim Cramer Says, 'You Can't Fall in Love With the Stocks'