Microsoft is appealing more aggressively to enterprise customers with a slew of updates to Dynamics 365, its suite of business applications.
The updates include a new commerce cloud and connected store cloud, both designed to help retailers -- online and offline -- to gather and analyze data to speed up and improve decision-making.
It also added new capabilities to its customer insights cloud, which helps businesses across any industry to keep track their customers. Microsoft has also made improvements to its virtual assistant offering, seeking to make it faster and easier for companies to deploy a bot to quickly address basic customer queries.
At a press conference, Microsoft dubbed Dynamics 365 "the world's most comprehensive connected AI business cloud."
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