Jim Cramer Says Starbucks (SBUX) Has Lost That 'Fun Feeling' - TheStreet

Jim Cramer Says Starbucks Has Lost That 'Fun Feeling'

If you've been in a Starbucks recently, you've probably noticed a group of customers who don't go to the cash register but are congregating near where beverages are served.
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If you've been in a Starbucks recently, you've probably noticed a group of customers who don't line up at the cash register but instead are congregating near the pickup counter. Jim Cramer calls it the "mosh pit" and it's Starbucks' (SBUX) - Get Report biggest problem right now. Cramer says, "There are so many people picking up at the same time that there is a not fun feeling at Starbucks." Cramer spoke with Starbucks CEO Howard Schultz about the problem.