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J.D. Power Tesla Survey Is 'Stupid,' Jim Cramer Says

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Tesla faces quality issues according to a study from J.D. Power.

The firm found that Tesla owners reported more problems in their first 90 days of owning a Tesla than the other 31 U.S. auto brands included in their 2020 Initial Quality Study.

The study is considered an industry benchmark when it comes to quality. 

And, on Wednesday, TheStreet's Tony Owusu reported that the U.S. National Highway Safety Administration said that it opened a preliminary inquiry into reports of problems with the touchscreens on Model S cars.

The NHTSA opened its probe after it received 11 reports that media control unit failures in the console led to loss of use of the screens.

The agency's evaluation covers 63,000 model year 2012-2015 vehicles. Complaints said that the media control unit fails prematurely due to the memory wearing out, Reuters reported.

Tesla used the same console unit in 159,000 model year 2012-2018 Model S and 2016-2018 Model X vehicles the company built through early 2018, according to NHTSA. 

Jim Cramer broke down his thoughts on the survey in one word: "stupid." 

Catch his reasoning in the video above. 

You can follow Jim Cramer and Katherine Ross on Twitter at @JimCramer and @byKatherineRoss. Read more from Katherine Ross here.

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