Businesses are seeking more touch points while customers are demanding immediate gratification and this is leading to increased demand for kiosks, said Shannon Illingworth, CEO, AVT Inc. Illingworth said his freestanding kiosks supply hot foods and high-end goods to shoppers in a hurry. He added that less people are using cash so his machines now accept credit cards, PayPal and Google Wallet. ATV currently has carpet cleaning kiosks in Wal-Mart, as well as Opticwash kiosks in Las Vegas hotels. Finally, Illingworth said the sky is the limit for automated retailing as Americans have grown comfortable with purchasing a variety of products from kiosks.

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