The information-driven Wall Street community, along with large sections of North America and even some areas overseas saw BlackBerry service go dark at about 6:30 p.m. EST Tuesday, according to users and media reports.
Some users were calling the current outage a massive meltdown affecting not just email, but messaging and Internet access as well.
RIM says it has identified the problem, pointing to its BlackBerry Messenger program. The company
BlackBerry subscribers say they received a couple batches of emails in early hours Wednesday, but as of 9 a.m. EST, the service was still down.
RIM's recent success has ridden on the company's defining feature: secure, reliable, email service primarily to business users.
The repeated outages come at a time when RIM is trying to fend off smartphone challengers like
phones including the upcoming
, as well as
Droid phone at
Investors don't necessarily embrace the latest outage, but after a dip earlier Wednesday, the shares recovered to largely unchanged levels at $67.44 in midday trading.
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