NEW YORK (
) -- Steve Jobs hasn't charmed the folks at
into changing their minds about the antenna problem in
post Monday on its Web site, Consumer Reports held firm that since Apple hasn't actually fixed the design flaw that causes the reception issues, it can't give the iPhone 4 a thumbs up.
Instead of fixing the problem, Apple has been providing or reimbursing for cases that solve it to anyone who purchases an iPhone 4 before Sept. 30 and requests the case. The company is discontinuing aspects of its current program at the beginning of October, according to a
on its Web site, and that's just not good enough for Consumer Reports.
Putting the onus on any owners of a product to obtain a remedy to a design flaw is not acceptable to us," the blog post reads. "We therefore continue not to recommend the iPhone 4, and to call on Apple to provide a permanent fix for the phone's reception issues."
Consumer Reports added that Apple's plans for dealing with instances where the problem crops up after the Sept. 30 deadline are "less consumer-friendly" than the original program, and said Jobs still hasn't provided any details for some of the claims he made when the company first announced the free case program in mid-July, such as that all smartphone have the same problem.
On the bright side, Consumer Reports acknowledged that the cases do fix the problem, and said it agreed with Apple's contention that not all iPhone 4 owners have experienced the reception issues.
Apple shares closed Monday at $267.04, up 1.4%. The stock is up 25% so far in 2010.
Written by Michael Baron in New York.
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