(CNC) - Get Report

swung to a loss in the first quarter on a number of charges and other items and posted operating earnings that trailed analysts' forecasts.

The financial services firm lost $96.9 million, or 28 cents a share, compared with a profit of $80.2 million, or 23 cents a share, in the year-ago quarter. Excluding one-time charges and other items, the company earned 12 cents a share, compared with 10 cents a year ago. On that basis, analysts were predicting earnings of 14 cents, according to First Call.

The company reiterated full-year operating guidance of 60 cents to 70 cents a share.