Starbucks Earnings: What Jim Cramer Wants to Hear

Katherine Ross

Starbucks is set to report earnings after the bell on Tuesday, April 28.

The company is set to report earnings as most of the U.S. remains shut down and millions of Americans are under stay-at-home orders.

"What does this mean for Starbucks? As was the case in China, this means we will gradually expand and shift the customer experiences we enable in our stores. For example, some Starbucks stores will continue as a drive-thru only, others may utilize the mobile ordering experience for contactless pickup and delivery and others may reopen for “to-go” ordering. As we experienced in China, this will be a journey and we are thoughtfully preparing for this next phase as we adapt in the U.S," noted Kevin Johnson, CEO of Starbucks, in a letter on April 16. 

He also noted that 60% of "store formats" in the U.S. include a drive-thru and 80% of all of Starbucks orders were placed on the go prior to the coronavirus pandemic. 

So, what should investors expect to hear from this company?

Watch the full video above for Jim Cramer's full take.

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