Expert help plus the convenience of live video-streamingAnother benefit ALLDATA Tech-Assist offers is that customers can use their smartphone and the free Rescue Lens app to connect in real time with an ALLDATA Master Tech. They can "show" the problem using interactive livestreaming video, and the Tech-Assist consultant can "draw" on the screen to help pinpoint the diagnostic issue or repair solution. Watch this short video to see ALLDATA's Tech-Assist team using the Rescue Lens app.Major added, "What also sets our hotline service apart is the people - the Tech-Assist team has a passion for helping their fellow technicians and have access to the latest technology and repair information. It's a combination that's tough to beat." Repair shops can try Tech-Assist for freeThe ALLDATA Tech-Assist hotline service is available as a monthly subscription or on a case-by-case basis. And right now, ALLDATA is giving professional repair shops the opportunity to try Tech-Assist for free, offering one free case per shop location. Shops interested in trying Tech-Assist can call (888) 252-8661 to get started. Promotion is limited to one free Tech-Assist case per shop location and is available to professional automotive repair shops only. Each case includes unlimited support calls per vehicle. To help meet customer demand for expert diagnostic and repair advice, ALLDATA is accepting applications for Tech-Assist Diagnostic Consultant positions in California, Georgia, and Texas. Prospective applicants can apply at https://careers.autozone.com/ALLDATA/jobs/diagnostic-consultant-31210 or by calling the Human Resources department at (916) 478-3392. About ALLDATA ALLDATA ® is the leading provider of unedited OEM (original equipment manufacturer) information for the automotive repair and collision industries. Founded in 1986, the Elk Grove, Calif.-based company has more than 115,000 subscribers worldwide who rely on ALLDATA for OEM-accurate automotive service and collision repair information, shop management software, training, and customer relations tools. ALLDATA'S flagship products, ALLDATA Repair ® and ALLDATA Collision ®, feature a factory-direct database of more than 38,000 engine-specific vehicles - 95% of all vehicles on the road today. ALLDATA Repair is the go-to source for comprehensive, factory-correct mechanical information for the automotive industry, and it includes expert repair technician support in ALLDATA ® Community SM. ALLDATA Collision is the single source of OEM collision repair information, delivering unedited and regularly updated information for structural repairs, mechanical, and diagnostic information. ALLDATA Diagnostics TM is the company's newest product - it turns a tablet into an affordable, professional scan tool with the power of ALLDATA built in. ALLDATA Collision Advantage, which was awarded first place in the SEMA 2017 New Product Showcase for best new product, "Collision Repair and Refinish." It bundles ALLDATA Collision with Estimate Integration to deliver OE-accurate estimates, including Vital repairs and OEM-required inspections and repairs. The ALLDATA Mobile ® app, combined with a tablet, makes vehicle information and ALLDATA Repair available right at the vehicle to speed repairs. ALLDATA Manage ® Online is a comprehensive shop management system that offers anytime, anywhere access to create quotes and invoices, electronically order parts, manage bays and technicians and track shop profitability. ALLDATA Tech-Assist ® provides one-on-one assistance by phone from ASE Certified Master Technicians to help diagnose and solve tough repairs. ALLDATA ® Training Garage SM is an online training resource with technical and business courses for shop staff and automotive students at all levels. Visit www.alldata.com for more information. About AutoZone (NYSE:AZO) As of November 18, 2017, AutoZone sells auto and light truck parts, chemicals and accessories through 5,480 AutoZone stores in 50 states plus the District of Columbia and Puerto Rico in the U.S., and 529 stores in Mexico, 26 IMC branches and 14 stores in Brazil for a total count of 6,049. AutoZone is the leading retailer and a leading distributor of automotive replacement parts and accessories in the United States. Each AutoZone store carries an extensive product line for cars, sport utility vehicles, vans and light trucks, including new and remanufactured automotive hard parts, maintenance items, accessories, and non-automotive products. Many stores also have a commercial sales program that provides commercial credit and prompt delivery of parts and other products to local, regional and national repair garages, dealers, service stations, and public sector accounts. IMC branches carry an extensive line of original equipment quality import replacement parts. AutoZone also sells the ALLDATA brand diagnostic and repair software through www.alldata.com. Additionally, we sell automotive hard parts, maintenance items, accessories, and non-automotive products through www.autozone.com, and accessories, performance and replacement parts through www.autoanything.com, and our commercial customers can make purchases through www.autozonepro.com and www.imcparts.net. AutoZone does not derive revenue from automotive repair or installation. A photo accompanying this announcement is available at http://www.globenewswire.com/NewsRoom/AttachmentNg/579fe6d5-1203-489c-a02b-9b0283fe3a58.
ALLDATA Media Contact: Sheryl Bussard 916.478.3105 firstname.lastname@example.org AutoZone Contact Information:Media: Ray Pohlman at 866.966.3017 email@example.comFinancial: Brian Campbell at firstname.lastname@example.org