"We created this tool because we wanted to make it easy for members and potential members to figure out what their medication would cost them over a typical year," said William Fleming, President, Healthcare Services for Humana. "Time and time again we hear from members who say figuring out their drug cost is the most complicated part of selecting a plan. The new pharmacy tool makes it easy for them to see the three key pieces of information they need to know - premium, drug cost and annual cost - to make the best and most informed decision during AEP."The tool was created based on input from Humana's Medicare Advantage members, as well as by hosting several focus groups with Humana licensed sales representatives and agents. "Our sales representatives and agent partners interact with members daily during AEP and beyond. Who better to tell us if the tool is user-friendly and capturing the feedback they hear in the field," said Alan Wheatley, Retail Segment President for Humana. "Drug coverage is a key consideration when selecting the right Medicare plan. In the first week the new tool was available, it was used to price more than 100,000 drugs." For those who have Medicare (or are caring for someone who does), this is an important time to explore what's available for 2018. Individuals may use this time to choose a Medicare Advantage and/or Medicare Part D option for the first time or explore a new plan that may better meet their health care needs. Those selecting a plan during AEP will be able to start using the plan's benefits Jan. 1, 2018. In addition to the Rx Calculator, Humana provides other digital tools to make it easy for members to navigate the health care space and ease the onboarding process to Humana. One of the more popular tools is the digital identification card that is made available via the MyHumana mobile app. This app allows members to access their member ID card on the first day of the plan year and removes the hassle of having to carry around another card. The app also allows members to view their coverage and claims history and to find an in-network provider and pharmacy. The app can be accessed via the app store on any mobile device.
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