TravelCenters of America LLC (TravelCenters), operator of TA® and Petro Stopping Centers®, today announced the results of the eleventh annual "Voted Best" survey. The TA and Petro survey of professional truck drivers independently conducted during September, 2017 garnered professional driver feedback on truck stop services and amenities.

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2017 Voted Best (Photo: Business Wire)

2017 Voted Best (Photo: Business Wire)
             
Area     Category     Driver Preference for TA and Petro vs. Next Closest Truck Stop Brand
Overall     Best Truck Stop Experience     6 to 1
      Most Comprehensive Driver Services

Most Trustworthy Brand
    7 to 1

3 to 1
Employees Best Employees

Most Respectful to Drivers
2 to 1

2 to 1
Best Employee Understanding of Truckers

Friendliest Maintenance and Repair Write-up Staff
3 to 1

3 to 1
      Friendliest Restaurant Staff

Maintenance and Repair Staff Most Trusted to Perform Job Right

Best Customer Service Process
   

7 to 1

6 to 1

2 to 1
Fuel Quickest Fueling Time 2 to 1
      Easiest to Maneuver Fueling Lane     3 to 1
Parking Lots Largest 8 to 1
      Easiest to Maneuver     7 to 1
             
Area     Category     Driver Preference for TA and Petro vs. Next Closest Truck Stop Brand
Showers &     Cleanest Showers     2 to 1
Restrooms Best Shower Amenities 3 to 1
      Cleanest Restrooms

Best Shower Ventilation

Shortest Shower Wait Time
    2 to 1

2 to 1

3 to 1
Restaurants Best Overall Experience 8 to 1
Best Overall Food 7 to 1
Healthiest Menus 5 to 1
Best Coffee 2 to 1
Best Breakfast 6 to 1
      Best Buffets     12 to 1
Stores Best Travel Stores 3 to 1
      Best Trucker Merchandise

Best Electronic Merchandise
    4 to 1

2 to 1
Truck Repair & Best Overall Maintenance Shops 4 to 1
Maintenance Most Complete Services

Most Competent Technicians
8 to 1

5 to 1
Best Roadside Assistance 4 to 1
      Best Warranty

Widest Selection and Inventory of Parts

Most Skilled and Best Equipped for New Truck Technologies

Best DPF Maintenance and Cleaning

Best Tire Assortment
   

8 to 1

12 to 1

7 to 1

6 to 1

2 to 1
Driver Comforts Best Fitness Facilities 9 to 1
Best Laundry Facilities 4 to 1
      Best Driver Lounges/Movie Rooms     5 to 1
Community Outreach     Best in Giving Back to Trucking     3 to 1
 

"Conducting this survey every year is a great tool we have to measure our standing against our competition," said Tom O'Brien, President and CEO of TravelCenters. "Customer service matters more than ever and our goal as a business has been, and always will be, a material focus on the customer experience and ensuring that their visit is positive and satisfying. Based on these results it's clear we've hit that mark and will continue to meet our customers' needs for many years to come," he added.

About TravelCenters of America LLCTravelCenters of America LLC (TravelCenters), headquartered in Westlake, Ohio, conducts business in 43 states and Canada, principally under the TA® and Petro Stopping Centers® travel center brands and the Minit Mart® convenience store brand. For more information on TravelCenters, TA, and Petro Stopping Centers, please visit  www.ta-petro.com. For more information on Minit Mart, please visit  www.minitmart.com.

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