NVIDIA Recalls European Plug Heads Sold With Power Adaptors Due To Electric Shock Hazard

WASHINGTON , Aug. 8, 2017 /PRNewswire-USNewswire/ --  https://www.cpsc.gov/Recalls/2017/NVIDIA-Recalls-European-Plug-Heads-Sold-with-Power-Adaptors

The U.S. Consumer Product Safety Commission is an independent federal agency created by Congress in 1973 and charged with protecting the American public from unreasonable risks of serious injury or death from more than 15,000 types of consumer products under the agency's jurisdiction. To report a dangerous product or a product-related injury, call the CPSC hotline at 1-800-638-2772, or visit http://www.saferproducts.gov. Further recall information is available at http://www.cpsc.gov. (PRNewsFoto/U.S. CONSUMER PRODUCT SAFETY COMMISSION)

Recall Summary

Name of Product: European plug heads for NVIDIA SHIELD™ power adaptors

Hazard: The plug heads can break exposing metal prongs, posing an electric shock hazard.

Remedy: Replace

Consumers should immediately stop using the recalled European plug heads and contact NVIDIA for a free replacement.

Consumer Contact:   NVIDIA toll-free at 800-797-6530 anytime or online at www.nvidia.com and click on USA/Canada Link, then click on the support tab located at the top of the page.

Recall Details

Units: About 6,900 (in addition, about 360 were sold in Canada)

Description: This recall involves European plug heads for power adaptors included with NVIDIA SHIELD™ World Charger Kits, as well as with NVIDIA SHIELD tablet computers and TVs intended for use in Europe. The European plug head has two thin round metal prongs within a black plastic hexagonal extender on a black plastic base plate that can be attached to the power adaptor. The power adaptor has the model number SPA011AU5W2 and the NVIDIA name and logo etched on the side of the power adaptor where the European plug head can be attached. There are six different plug heads that come with the World Charger Kit. Only the European plug head is being recalled.

Incidents/Injuries: There have been no reports of injuries or incidents in the U.S. NVIDIA has received nine reports of the European plug heads breaking overseas, including six reports of consumers receiving electrical shocks.

Sold at: Online at NVIDIA.com, Amazon.com, BestBuy.com, and NewEgg.com from October 2015 through June 2017 for about $30.

Importer: NVIDIA Corp., of Santa Clara, Calif.

Manufactured in: China

Note:   Health Canada's press release is available at: http://healthycanadians.gc.ca/recall-alert-rappel-avis/search-recherche/simple/en/?f_mc=4.

This recall was conducted voluntarily by the company under CPSC's Fast Track Recall process. Fast Track recalls are initiated by firms who commit to work with CPSC to quickly announce the recall and remedy to protect consumers.

About U.S. CPSC: The U.S. Consumer Product Safety Commission is charged with protecting the public from unreasonable risks of injury or death associated with the use of thousands of types of consumer products under the agency's jurisdiction.  Deaths, injuries, and property damage from consumer product incidents cost the nation more than $1 trillion annually. CPSC is committed to protecting consumers and families from products that pose a fire, electrical, chemical or mechanical hazard. CPSC's work to ensure the safety of consumer products - such as toys, cribs, power tools, cigarette lighters and household chemicals - contributed to a decline in the rate of deaths and injuries associated with consumer products over the past 4 0 years.

Federal law bars any person from selling products subject to a publicly-announced voluntary recall by a manufacturer or a mandatory recall ordered by the Commission.

For more lifesaving information, follow us on Facebook, Instagram @USCPSC and Twitter @USCPSC or sign up to receive our e-mail alerts. To report a dangerous product or a product-related injury go online to www.SaferProducts.gov or call CPSC's Hotline at 800-638-2772 or teletypewriter at 301-595-7054 for the hearing impaired.

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