- Accenture's vision for digital transformation driven by automation, artificial intelligence and advanced predictive and prescriptive analytics, supported by appropriate investments
- Accenture has adopted a technology-agnostic approach for developing solutions, and consequently, its SDA suite is dominated by solutions based on partnerships with leading third-party automation technology vendors such as Automation Anywhere, Blue Prism, UiPath, OpenSpan and Fusion.
- Accenture is focused on leveraging its domain expertise to drive verticalization of SDA solutions and developing industry-specific reusable use cases.
- Accenture is ahead of many in maturing toward an integrated automation ecosystem by putting in place a Network Operations Center to centrally schedule, monitor and report multiple client automations
- Accenture clients praise it readiness to proactively propose automation initiatives, relationship management skills, and the ability to effectively evaluate the need for reengineering before automation.
The report examines 18 leading broad-based BPS providers in the SDA market, evaluating their market impact and vision & capability using the proprietary framework of the Everest Group Performance | Experience | Ability | Knowledge (PEAK) Matrix.The 2017 Everest Group PEAK Matrix for Business Process Services Delivery Automation report can be accessed here. About Accenture Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions - underpinned by the world's largest delivery network - Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. With more than 411,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives. Visit us at www.accenture.com.