Southwest Airlines (LUV) will be switching to a new reservation system after 30 years of using its former system, less than a year after a technical outage forced the company to cancel 2,300 flights over four days.
The company expects to complete the transition by the end of the year at a cost of $500 million. Southwest said that the planning for the switch has been underway since 2012.
The company's old system could not handle the switch when the company expanded its routes to include international flights, so Southwest instituted a new system for those flights. Domestic flights will now be switched over to that system.
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