"One of the core beliefs of Ultimate's 'People First' philosophy is that every interaction with our customers matters," said Julie Dodd, chief services officer at Ultimate. "We view our customers not as users of our software, but as our partners for life. As a result, our Support Services team strives to constantly innovate in order to provide better service and an optimal customer experience. This approach has enabled us to record a 96% customer retention rate that leads the industry."About Ultimate Software Ultimate is a leading provider of cloud-based human capital management solutions, with more than 33 million people records in the cloud. Ultimate's award-winning UltiPro delivers HR, payroll, talent, and time and labor management solutions that connect people with the information they need to work more effectively. Founded in 1990, Ultimate is headquartered in Weston, Florida, and employs more than 3,800 professionals. In 2017, Fortune ranked Ultimate #7 on its prestigious 100 Best Companies to Work For list, its sixth consecutive year ranked in the top 25, and #1 on Fortune's list of the 10 Best Workplaces in Technology for the second year in a row. Also in 2017, People magazine ranked Ultimate #2 on its 50 Companies That Care list, Brandon Hall Group honored Ultimate with its Gold Award in Technology, and the National Customer Service Association named Ultimate the Service Organization of the Year. Ultimate has more than 3,700 customers with employees in 160 countries, including Bloomin' Brands, Culligan International, Feeding America, Major League Baseball, Red Roof Inn, SUBWAY, Texas Roadhouse, and Yamaha Corporation of America. More information on Ultimate's products and services for people management can be found at www.ultimatesoftware.com. UltiPro is a registered trademark of The Ultimate Software Group, Inc. All other trademarks referenced are the property of their respective owners.
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