TORONTO, Nov. 29, 2016 /CNW/ - Sending your packages around Southern Ontario just became a lot more personal with the introduction of RoadWages, an online shipping portal that connects customers directly with available drivers. Eliminating the middleman process of shipping allows senders to stay in closer contact with their parcels from pick-up to end destination, and save money in the process. For those who wish to drive, whether casually or professionally, are provided opportunities for earning while maintaining control of their own driving patterns. Drivers can create individualized routes wherever their willing to travel. As a result, RoadWages expects the range of service areas to increase exponentially over the coming year. Customers' prepaid shipments, whether individually or with the option to open a corporate billed account, is protected by RoadWages until completion of delivery. RoadWages' mandate of 'Making Your Delivery More Personal' speaks to the growing sentiment with small business owners, who want to maintain better contact with individuals that provide services. The website's founder Stuart Englander explains, "RoadWages' mission is to bring a more 'Human to human' approach to small package delivery. When a customer books a shipment online, they are contacted directly by the driver who will perform their delivery. Shippers are able to stay in touch with their parcels from pick up to destination. " With this system, if there is ever any concern regarding a specific shipment, a customer need only contact the driver rather than waiting on endless hold at a dispatch service office. An added benefit to eliminating the dispatch structure is significant cost savings to shippers. Drivers are provided with opportunities for greater earnings by choosing their own routes, and retaining the entire shipment price. With conventional broker based delivery services, drivers generally must accept giving up 30% to 40%, or more of their commissions to the dispatch company. "We want to empower individuals to take control of their own earning potential." says Englander. "When drivers keep more of the delivery charge, customers realize real cost savings on individual shipments." He believes that drivers that conduct themselves more like small business owners will ultimately be more engaged in providing better service.