WEST CHESTER, Pa., Nov. 28, 2016 /PRNewswire/ -- QVC, the world's leading video and ecommerce retailer, today announced the appointment of Bob Spieth to Executive Vice President of QVC's Customer and Business Services. In that role, Bob will lead the Customer and Business Services operations for both QVC and zulily. This appointment is part of the QVC Group's vision to leverage best practices from both unique businesses to best position each brand for growth and enhance the customer experience. Bob will oversee Supply Chain, Customer Service and Experience, Operations Strategy, and Corporate Real Estate and Workplace Services for both businesses, with the exception of zulily's corporate facilities. He will also continue overseeing Vendor Operations and the Partner Services businesses for zulily. Bob will report to Mike George, President and CEO of QVC.
"Over the past year, we've found many opportunities to leverage the combined strengths of QVC and zulily, while at the same time preserving the unique identity of each company," said George. "Bob's new position is the latest example. Across both companies, our Customer and Business Services teams are passionate about making QVC and zulily great places to shop and work and we look forward to Bob's leadership in further amplifying the strengths of both organzations. He has a proven ability to inspire diverse teams across multiple sites and focus everyone on clear, high-value goals and continuous improvement. Bob will help both QVC and zulily maximize our systems, processes and talent to deliver outstanding service levels."