SAN JOSE, Calif., Nov. 17, 2016 /PRNewswire/ -- Intacct, the customer satisfaction leader in cloud ERP software, today announced that Smith System, the nation's first fleet driver safety organization, chose Intacct over NetSuite for its seamless integration with Salesforce CRM and ability to serve as the backbone of the company's best-in-class IT strategy. After implementing Intacct, Smith System improved decision-making through granular visibility into its profitability across markets or service lines, while also eliminating duplicate data entry and improving data accuracy.
Highlighted comments from Doug Boughton, CFO at Smith System: "We were tired of having our data in multiple places and arguing over which data was right; we needed a single source of truth to get everyone in the company on the same page. After using NetSuite at my last company, I knew we wanted something better suited for a services-oriented business like ours, and Intacct was the perfect fit. It gives us full insight to our profitability across multiple dimensions, and can expand with us as our company grows." "Instead of worrying about keystrokes, our finance team now spends more time understanding the business and our customers. We look to Intacct and Salesforce as the backbone of our customer acquisition, sales processes, training delivery, customer support, billing, financial controls, and more - together, these systems provide a solid foundation for improving and accelerating our business."