Citi announced sweeping enhancements to its retail bank and investment offerings in the U.S. to meet clients' evolving financial needs and to align with its distinctive global offerings. Citibank is introducing an enhanced Citigold experience that offers clients a personalized, tailored level of service, exclusive benefits, and the world-class investment capabilities of Citi Personal Wealth Management. At the same time, Citi is introducing Citi Priority, a new value proposition that includes on-demand financial guidance, digital tools and an enhanced level of benefits. "Citibank is introducing a suite of enhancements that deliver a new level of service, value, guidance and benefits so that we can be even more responsive to our clients' financial needs," said Will Howle, Head of U.S. Retail Banking at Citi. "The refined Citigold experience and the launch of Citi Priority reinforce our commitment to providing clients with best-in-class offerings and experiences whenever and wherever they need them." Citigold is designed for clients with more complex financial and wealth management needs. It is available to clients with qualifying balances of $200,000 and above, and includes a dedicated coverage team comprised of a Citigold Relationship Manager and a Citi Personal Wealth Management Financial Advisor. It offers clients banking benefits like the opportunity for unlimited refunds on third-party ATM fees globally, the ability to earn the highest level of Citi ThankYou® Points for a banking relationship as part of Citi's preeminent rewards program offering, and dedicated onshore 24/7 customer service. Clients can benefit from complimentary financial planning capabilities and access to Citi's market insights and global research. Citigold offers clients preferred pricing and customized offers, with no monthly service fee. "The new Citigold provides best-in-class service, dedicated teams, preferred pricing, personalized guidance and global benefits to help clients achieve their financial goals," said Venu Krishnamurthy, President, Business Head, Citigold & Citi Priority and Citi Personal Wealth Management. "Through these new offerings, we are pleased to bring the full breadth of our global expertise to our clients and in the weeks to come, we will launch enhanced digital and mobile capabilities."