RingCentral, Inc. (NYSE: RNG), a leading provider of enterprise cloud communication and collaboration solutions, today announced that Sungevity, Inc., a technology company whose platform enables the sale and installation of solar energy systems, has selected RingCentral Office ® as its cloud communications solution. As a result, Sungevity will be able to scale its business communications across its workforce more rapidly, and improve workflow efficiency by utilizing RingCentral's integration with Salesforce ®. Sungevity will replace its existing legacy on-premise PBX system and other applications with RingCentral, which will be rolled out to over 700 users across the U.S., providing access to communication and collaboration capabilities from anywhere, anytime, on any device. Sungevity chose RingCentral after evaluating the significant technical, business and economic efficiencies that could be gained from adopting a pure cloud communications solution. "Sungevity is at the vanguard of the solar energy movement," said Mitch Tarica, vice president of commercial sales at RingCentral. "We are excited to partner with Sungevity and provide them with the communication and collaboration solutions they need to pursue their relentless drive for efficiency, while enabling them to provide the best service to their customers." "Our implementation of RingCentral was a very rapid and exceptionally smooth process," said Steve Atherton, chief technology officer and vice president of software engineering, Sungevity, Inc. "RingCentral's architecture and open platform makes for a seamless integration with our existing business process and our leading software platform. In addition, using RingCentral will reduce our communication costs by nearly 50 percent." Sungevity uses Salesforce as a core part of its platform, and the RingCentral integration provides its employees many benefits, leading to improved user productivity, greater efficiency, and a far better customer experience. Employees can place calls from within Salesforce by simply clicking on contact or account records. Incoming calls trigger a pop-up window with the caller's information, allowing users to log notes during or after a call, and accurately capture call durations, and many other contact details.
Sungevity cites additional key factors in its selection of RingCentral, including:
- Integration with Salesforce and flexible APIs to enable even deeper platform integration.
- Flexibility to use any device (desk phone, softphone, mobile phone) enabling employees to switch between their devices seamlessly, with one single telephone number.
- Quality of service, global extension dialing, SMS, fax, collaboration, and video conferencing with RingCentral Rooms ™ .
- Ability to easily expand enterprise communication services beyond the U.S. with RingCentral Global Office ™ , which provides service to its international offices.
RingCentral, RingCentral Office, RingCentral Rooms, RingCentral Global Office and the RingCentral logo are trademarks of RingCentral, Inc.
