NORWICH, England, November 15, 2016 /PRNewswire/ -- Talk LoansKeep Their Customers in Control. In today's increasingly digitalised loan broker market, Talk Loans has one obvious difference to the majority of the market: They have UK based agents at the end of the phone. They specialise mainly in guarantor loans - a sector of the market that is currently undergoing some changes to its regulation. The FCA (Financial Conduct Authority), on 25 October this year, have acted further on their guidance consultation publication back in February 2016. It was set out as an interpretation of the Consumer Credit Act of 1974, which, although not binding, is intended to be used as clear guidance. The full publication can be found here: https://www.fca.org.uk/publication/guidance-consultation/gc16-07.pdf Talk Loans have full FCA permissions. Founded in 2014, this UK based call centre of professional Loan Experts began trading in 2015, and since then have made one things very clear - their ethos. The customer remains at the heart of every decision made, without charging any fees. Every customer is treated as an individual. By speaking directly to their customers, Talk Loans guides them through every stage of the process. Each question answered by a friendly agent who is only too happy to help. Talk Loans ensures that every customer not only understands every detail of the process, but is also confident with it. This same direct, approachable communication channel is also open to all their guarantors. With the understanding that it is not only fundamental that the customer is happy and aware of all aspects of the loan they are taking out, but so is the guarantor. This is just the beginning of a great journey for Talk Loans' customers, as each loan expert knows the criteria of every lender. This means that they can assist with guiding the customer to a suitable lender, depending on their needs. Maybe this is the lender most likely to be able to help, or perhaps the lender who would be able to offer the very best rate possible, the list goes on.