EMERYVILLE, Calif., Nov. 14, 2016 /PRNewswire/ -- West Tennessee Healthcare, a public, not-for-profit healthcare system, today announced it has expanded its partnership with MedeAnalytics, a pioneer in healthcare analytics, by adding Patient Access and Denials Management capabilities. Having already experienced success with MedeAnalytics' ICD-10, Compliance and Revenue Cycle solutions, West Tennessee Healthcare hopes to create process efficiencies, further reduce denials and gain new insights into their entire revenue cycle across the system and its physician group. The new capabilities are being deployed across the organization's hospitals and physician practices.
"In the wake of an evolving healthcare landscape, we recognize the need to better position ourselves for the future and have thus adopted a financial strategy to include all aspects of the revenue lifecycle - from patient access to mid-cycle to the business office," said Jeff Blankenship, ChiefFinancial Officer of West Tennessee Healthcare. "We are expanding our partnership with MedeAnalytics to help execute on this strategy because of their expertise and proven results with our organization." Those results include over 4,000 record reviews, $3.7 million in refunds and $900,000 in appeals over a four-year period. In the midst of a new accounting system conversion, West Tennessee Healthcare recognized that MedeAnalytics could once again deliver value by helping identify revenue and workflow gaps during the transition and help manage processes between new centralized registrations, the denials team and the existing revenue cycle team. "West Tennessee Healthcare is gaining a complete picture of their financial health by taking an end-to-end approach to their revenue lifecycle," said Andrew Hurd, CEO of MedeAnalytics. "With a single, integrated view of their financial data, they will now have the insight needed to reduce and prevent denials and improve patient service collections. We look forward to growing our nearly decade-long partnership and providing West Tennessee Healthcare with the service needed to navigate the recent, and yet to come shifts in healthcare reimbursement." Since working with MedeAnalytics, West Tennessee Healthcare has progressively added capabilities for Revenue Cycle, Compliance, Self-Pay, ICD-10 and Revenue Integrity. With the recent addition of patient access and denials management, the health system plans to improve point-of-service cash collections, pre-registration rates and insurance verification, and reduce denials and bad debt across all four of their hospitals and physician group.