NAIROBI, Kenya, Nov. 11, 2016 /PRNewswire/ -- The SANY Heavy Industry Co ( KENYA) LTD (SANY) has beenrecognized with the2016 Excellent After-Sales Service Supplier Award for its contribution to the Mombasa-Nairobi project. The 480-kilometer Mombasa-Nairobi Railway is Kenya's largest infrastructure project since its independence in 1963. It will cost an estimated US$3.8 billion and potentially increase the country's GDP by 1.5%. The annual award, given by the project contractor, China Road and Bridge Corporation ,honors the service provide r who render s outstanding contribution s to the Mombasa-Nairobi project. Among a dozen companies, SANY won the recognitio n by ranking first with the score of 97.45. SANY has supplied a total of 120 units of construction machines in this project, including concrete pumping equipment, crawler cranes, truck cranes, excavators, and road rollers, valued over US$15 million. SANY sent its service engineers team on -site to provide around-the-clock support, as well as carry out periodic inspection s of machines and render optimal technical solutions to ensure that machines were in full flow operation ,keeping the project timelines on track. Three warehousesfor accessorieswere established to support the supply chain. "What we are concerned about most is our customers' satisfaction," SANY's service manager in Kenya stressed. Guided by the service strategy of "technology, inspection, training and communication", SANY service engineers have been continuously improving their service skills to sort out customers' difficulties.