The Enterprise brand ranked highest in this year's study and excelled in all six factors: costs and fees, pick-up process, rental car, return process, reservation process, and shuttle bus/van. This is the eleventh time that the Enterprise brand has received the highest score (in 2004, 2005, 2006, 2007, 2008, 2009, 2010, 2012, 2014, 2015 and 2016). After Enterprise, the National brand ranked second and Alamo ranked third. The annual 2016 study surveyed leisure and business travelers who rented vehicles at North American airports. Enterprise Holdings' three car rental brands were the only ones to finish above the industry average. "When we acquired National and Alamo in 2007, our airport market share in the U.S. accounted for approximately 28 percent," said Christine Taylor, Executive Vice President and Chief Operating Officer of Enterprise Holdings Inc. "Today, our three car rental brands make up more than 37 percent of U.S. airport market share - a direct result of Enterprise, National and Alamo employees all coming together with a shared vision and a collective focus on customer service excellence." This kind of corporate culture - backed by a conservative, disciplined long-term approach to managing the business - has helped establish Enterprise Holdings as a world leader in the highly competitive car rental and travel industries. In fact, last week, Enterprise Holdings and its affiliate Enterprise Fleet Management announced results for fiscal year 2016 (ended July 31): total revenues grew by 8.1 percent to more than $20.9 billion and global fleet size increased to almost 1.9 million vehicles. Leadership in the Airport Car Rental Market During FY2016, Enterprise Holdings and its regional subsidiaries also continued to upgrade airport facilities and refresh vehicle makes and models throughout North American airports, with an average odometer reading of less than 14,000 miles and an age of about six months.