DUBLIN, November 9, 2016 /PRNewswire/ -- Research and Markets has announced the addition of the "2016 ATM Market Benchmark Report" report to their offering.
ATMs have evolved over the past half-century from a basic cash withdrawal appliance to the foundation of today's self-service banking. In new research, 2016 ATM Market Benchmark Report, the author reviews how the ATM, mobile banking, and mobile payments are converging for ever-more convenient customer interaction with banks and credit unions. Cross-channel features have been deployed as well as expanded interoperability with various front- and back-office systems. This report describes examples such as mobile prestaging of cardless ATM cash withdrawals, the potential for person-to-person (P2P) and account-to-account (A2A) transfers, EMV readers, NFC capabilities, and broader systems monitoring capabilities. The report discusses the penetration of these features in ATMs around the world. Highlights of this report include: - Comparison of rates of ATM growth in various world regions - Market share of leading ATM deployers in the U.S. by type - Examples of advanced ATM capabilities being deployed - The author's Customer Monitor Survey results on trends in U.S. consumers' ATM use, including use of their own banks' ATMs versus other ATMs and other means of getting cash; frequency of ATM use; use of mobile deposit; willingness to pay for ATM convenience; willingness to try teller-assisted videoconferencing - Various strategies in use to provide customers surcharge-free access to ATMs - Discussion of the need for condition monitoring and application performance monitoring Key Topics Covered: 1. Executive Summary 2. Introduction 3. A Half-Century of Exemplary Service The Evolution of the ATM ATM Use Continues to Grow Worldwide