BOSTON, Nov. 7, 2016 /PRNewswire/ -- American Well, a national telehealth company, announced today an industry-leading collaboration with NewYork-Presbyterian (NYP) to make online visits an integrated part of the health system's digital health platform, NYP OnDemand. For the first time through digital, mobile or web, patients from the comfort of their home can connect virtually with NYP's expert physician network that includes ColumbiaDoctors, Weill Cornell Medicine's Physician Organization, and NewYork-Presbyterian Medical Groups.
"Affording convenient access to online visits is a critical component of our commitment to providing the highest quality care. We're excited to work with American Well to make this available to our patients, and as part of the overall NYP OnDemand experience," said Peter Fleischut MD, chief innovation officer of NewYork-Presbyterian. NYP OnDemand is unique in that its online visits (for Digital Urgent Care and Follow-Up Visits) are now an integrated part of the NewYork-Presbyterian digital experience. Comparable online visit services require that patients download a separate app, or see an unaffiliated doctor. As the first health system to leverage American Well's telehealth mobile software development kit (SDK), NewYork-Presbyterian patients - and doctors - get an integrated and streamlined experience in one comprehensive healthcare application. NYP OnDemand Digital Urgent Care and Virtual Visits are now available to patients in the NYC area, both through the NYP mobile app on iOS (mobileapp.nyp.org) as well as the desktop web online (nypondemandvisits.org). "NewYork-Presbyterian had the vision to create a digital extension of the top-notch care for which they are so well known. This is where our missions aligned; bringing the best healthcare online so that people can get more of the care they need, where they prefer to be - in their own home," said Dr. Roy Schoenberg, CEO and co-founder, American Well. "We are proud to join with NewYork-Presbyterian to help serve the patients and families who rely on their expertise." NYP OnDemand was developed by NewYork-Presbyterian's Innovation Center to deliver clinician- and consumer-facing solutions to enhance care delivery. The NYP OnDemand suite of online services includes: second opinions, emergency or urgent care visits, provider-to-provider consultations and virtual follow-up visits.