BOCA RATON, Fla., Nov. 3, 2016 /PRNewswire/ -- Cancer Treatment Centers of America® (CTCA) is pleased to announce that its hospitals located in Chicago, Ill., Atlanta, Ga., Phoenix, Az. and Tulsa, Okla. have been named 2016 Guardian of Excellence Award® winners by Press Ganey. The Guardian of Excellence Award recognizes top-performing health care organizations that have consistently achieved the 95 th percentile or above of performance in Patient Experience.
CTCA® hospitals in Atlanta (Southeastern) and Chicago (Midwestern) received the award for inpatient services, while its hospitals in Phoenix (Western) and Tulsa (Southwestern) were recognized for excellence in outpatient care. The Atlanta and Tulsa hospitals also received the Guardian of Excellence award in 2015. The Press Ganey Guardian of Excellence Award is a nationally-recognized symbol of achievement in health care. Presented annually, the award honors clients who consistently sustained performance in the top 5% of all Press Ganey clients for each reporting period during the course of one year. "We salute our team members for demonstrating the outstanding care and patient experience that our CTCA patients so strongly believe in and embrace," said Anne Meisner, CEO of Southeastern and Chief of Hospital Operations for all CTCA locations. "We are incredibly proud of the dedication and level of overall quality care that each of our Stakeholders provides to our patients and their families every day." According to Meisner, the award represents an important recognition from the industry's leader in measuring, understanding and improving patient experience.