CSC (NYSE: CSC), a global leader in next-generation IT services and solutions, today announced its placement as a leader in the Winner's Circle by analyst firm HfS Research in its ServiceNow Services 2016 BluePrint Report.

The position as a leader in the "As-a-Service Winner's Circle" recognizes CSC for excellence in innovation and execution by clients in eight different areas, and highlights the ability of CSC to extend ServiceNow beyond IT service management (ITSM) with application development. The placement differentiates CSC with My Service Portal, a custom ServiceNow platform to ensure an intuitive user experience. It also underlines CSC's strategic positioning in the areas of:
  • Deep capabilities in application management;
  • Scale of ServiceNow practice and domain expertise;
  • Broad vertical capabilities, in particular in healthcare, life sciences and retail;
  • Strength of cybersecurity capabilities, especially on a federal level;
  • Quality of service across the value chain; and
  • Visionary prospective around the ServiceNow journey.

"ServiceNow has the potential to evolve into one of the key building blocks for moving toward As-a-Service because its core value proposition centers on clients accelerating their time to value through faster actions and interactions, overcoming legacy solutions like ITSM," said Tom Reuner, research vice president at HfS Research.

"Clients reference and value the ServiceNow capabilities and thought leadership of CSC's Fruition Partners, especially in the U.S. market. For many clients, Fruition Partners is the reference point for their journey around ServiceNow and broader As-a-Service expertise. Deep application management capabilities are underpinning this, especially around the Management-as-a-Service (MaaS) offering," Reuner concluded.

CSC's Fruition Partners is the leading provider of technology-enabled solutions for the service-management sector and the largest ServiceNow-exclusive service-management consulting firm, and has been recognized as having the highest number of ServiceNow deployments in 2015. CSC's Australia-based UXC Limited is the leader in enterprise application capabilities and ServiceNow implementations. On July 5, 2016, CSC acquired Aspediens, one of Europe's leading providers of technology-enabled solutions for the service management sector, and combined it with Fruition Partners to expand its position as one of the world's top ServiceNow integrators.

"CSC, with the combined strength of our Fruition Partners with Aspediens and UXC Keystone provide clients with industry-leading end-to-end support for ServiceNow-related software and solutions, as well as a broader range of professional service management offerings," said Jim Smith, executive vice president and general manager of CSC's Global Business Services. "CSC is at the forefront of helping global enterprises leverage next-generation technology to drive growth, realize new efficiencies, and access an expanded range of XaaS capabilities."

Learn more about the CSC and ServiceNow global alliance.

About CSC

CSC (NYSE: CSC) leads clients on their digital transformation journeys. The company provides innovative next-generation technology services and solutions that leverage deep industry expertise, global scale, technology independence and an extensive partner community. CSC serves leading commercial and international public sector organizations, including some of the world's leading healthcare providers. CSC is a Fortune 500 company and ranked among the best corporate citizens. For more information, visit us at

About ServiceNow

ServiceNow focuses on transforming IT by automating and managing IT service relationships across the enterprise. Core market categories include IT service management, cloud computing and platform as a service

About HfS Research

HfS Research is the leading independent global analyst authority and knowledge community for the business and IT services industry. With specific focus on the digitization of business processes, intelligent automation and outsourcing, HfS has deep industry expertise in healthcare, life sciences, retail, manufacturing, energy, utilities, telecommunications and financial services. HfS uses its  Blueprint Methodology™ to evaluate the ability of service and technology providers to innovate and execute the Eight Ideals.

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