The rule would also likely minimize a burden from the FCC itself--having to respond to robo call complaints. Over 1.7 million complaints are made to the FCC annually due to unwanted robo calls.
An industry source noted that the FCC finalized the rule last June. "Private businesses were incensed, because they are not allowed to do robo calls without consent for private loans--but the government will allow them to do it as long as they are collecting on federal debt," the source said.
The National Consumer Law Center noted that these consumer protections are currently included only in the FCC's narrative order--not in the proposed rule itself. Consumer advocates are planning to urge the FCC to incorporate all of the relevant language in the final rule.
The FCC is required to rule on robo calls by the Telephone Consumer Protection Act (TCPA). Republican FCC Commissioner Michael O'Rielly has said that three calls per month is not enough, citing data from the Department of Housing and Urban Development, which recommends two calls per week, and the Treasury Department, which recommends four per week.