National Grid, one of the largest investor-owned utilities in the world, announced today that it has selected Opower (NYSE: OPWR) for a multi-year partnership to deliver personalized communications and energy insights to its residents across New York, Massachusetts and Rhode Island. The agreement marks a significant expansion of successful programs in Massachusetts and Rhode Island, and the addition of nearly 3 million residents in New York who will have access to online energy insights, including 1.3 million who will also receive Home Energy Reports for the first time.

"Our partnership with Opower is part of National Grid's commitment to providing a modern, 21st century utility experience to our customers," said Terry Sobolewski, Chief Customer Officer of National Grid. "Our customers in Massachusetts and Rhode Island have saved $100 million on their energy bills with this innovative program, and we are excited to offer our New York State customers the tools and resources to do the same. This program also supports the innovation that we're driving as part of New York's Reforming the Energy Vision (REV) initiative."

National Grid's partnership with Opower forms a cornerstone of its blueprint for customer engagement, which leverages the power and flexibility of Opower's software platform. National Grid's deployments of Energy Efficiency and Digital Engagement tools will generate more than 33 million personalized customer touchpoints per year—all designed to help customers better understand their energy usage and save on their bills.

"We're thrilled that our program is being expanded across National Grid's entire service territory," said Opower CEO Dan Yates. "National Grid has long been one of the nation's most forward-thinking utilities and a leader in energy efficiency. We're pleased to partner with them to deliver a dynamic and informative experience for their customers across these three states and contribute to their REV goals in New York."

National Grid was the first utility on the east coast to deploy Opower's Energy Efficiency program for customers in Massachusetts and Rhode Island. Customers in those states have saved enough energy to eliminate the carbon dioxide created from powering nearly 48,000 homes for an entire year.

About Opower

Opower ( NYSE: OPWR) is an enterprise software company that helps utilities elevate the customer experience. Energy providers use Opower's customer engagement platform to deliver proactive, digital communications that raise customer satisfaction, manage energy demand, and lower service costs. Opower's software is deployed to 100 utilities worldwide and reaches more than 60 million homes and businesses. For more information, please visit and follow us on Twitter at @Opower.

Forward-looking Statements

This release contains forward-looking statements, including statements regarding benefits from the use of Opower's solutions. Any statements in this press release about future expectations, plans and prospects for Opower represent Opower's views as of the date of this press release. These forward-looking statements are subject to a number of risks, uncertainties and assumptions. While Opower may elect to update these statements at some point in the future, Opower specifically disclaims any obligation to do so.

About National Grid

National Grid (LSE: NG; NYSE: NGG) is an electricity and natural gas delivery company that connects nearly 7 million customers to vital energy sources through its networks in New York, Massachusetts and Rhode Island. It is the largest distributor of natural gas in the Northeast. National Grid also operates the systems that deliver gas and electricity across Great Britain.

Through its U.S. Connect21 strategy, National Grid is transforming its electricity and natural gas networks to support the 21st century digital economy with smarter, cleaner, and more resilient energy solutions. Connect21 is vital to our communities' long-term economic and environmental health and aligns with regulatory initiatives in New York (REV: Reforming the Energy Vision) and Massachusetts (Grid Modernization).

View source version on

Copyright Business Wire 2010