"Senior citizens can be an afterthought when it comes to addressing digital literacy and use of the Internet," said Franklin. "However, the Internet has a tremendous power to help change their lives for the better by tearing down the walls that geography may have put between them and the ones they love. It can also help restore a sense of community and inclusion, bonds that can weaken as we grow older."To receive the faster Internet speed, customers simply need to reboot their cable modems. Existing customers who would like a Wi-Fi router just need to call the dedicated call center and either request to have one shipped to them for free, or they can schedule a professional installation, also for no additional cost. New customers will have the option to receive a Wi-Fi router when they sign up. Internet Essentials Investments Through Internet Essentials, Comcast has invested more than $240 million in cash and in-kind support to help fund digital literacy and readiness training and education, reaching nearly 3.2 million people through national and local nonprofit community partners. Through the end of June 2015, Comcast has:
- Dedicated more than $1 million in grants to create Internet Essentials Learning Zones, where networks of nonprofit partners are working together to enhance public Internet access and increase family-focused digital literacy training in Atlanta, Chicago, Denver, Fresno, Miami, and Seattle, among others.
- Provided more than 41,000 subsidized computers at less than $150 each.
- Distributed for free nearly 46 million Internet Essentials program materials.
- Broadcast more than 7 million public service announcements, valued at more than $90 million.
- Welcomed more than 3.5 million visitors to the Internet Essentials websites in English and Spanish and its Online Learning Center.
- Fielded more than 3.2 million phone calls to our Internet Essentials call center.
- Made Internet Essentials available in nearly 48,000 schools and more than 5,000 school districts, in 39 states and the District of Columbia.
- Partnered with 9,000 community-based organizations, government agencies, and federal, state, and local elected officials to spread the word.