Puget Sound homebuilder Quadrant Homes has been awarded a 2015 Guildmaster Award for exceptional customer service, marking the company's sixth year in a row to receive the national award. GuildQuality, an independent customer satisfaction surveying company, has powered the Guildmaster Award since 2005 to celebrate service excellence in the building, remodeling, contracting, and home services professions.

Quadrant was selected as one of the more than 300 North American builders, remodelers, developers, and contractors recognized by GuildQuality for their superior delivery of customer care. The primary requirement for receiving a Guildmaster Award is exemplary customer service, demonstrated by a customer recommendation rate of over 90 percent - well above the industry average of approximately 70 percent.

"We work every day to offer not only the best homes on the market, but also the best home-buying experience," said Ken Krivanec, president of Quadrant Homes. "Being a customer-centric company has meant constantly improving the customer experience. It's an honor to see our discipline of putting the customer first reflected for the sixth year in a row."

GuildQuality reviewed numerous survey responses submitted by customers of Guildmaster candidates. In granting awards, GuildQuality considers two primary metrics for each candidate: the percentage of customers who would recommend and the percentage of customers who responded. Quadrant achieved a recommendation rate of greater than 90 percent from their customers, who were surveyed through GuildQuality.

For more on the 2015 Guildmaster Award and qualifications, visit www.guildquality.com/guildmaster/.

About Quadrant Homes

Quadrant Homes is in its 46th year of award-winning home building in the Puget Sound region - more Washingtonians live in a Quadrant home than in one constructed by any other builder. The company is currently building or developing new-home communities in King, Snohomish, Pierce, Thurston, Kitsap, and Skagit counties. Quadrant has been named a Builder of the Year by the Master Builders Association of King and Snohomish Counties, and one of Washington's Best Work Places by The Puget Sound Business Journal. Quadrant has also been designated by the Environmental Protection Agency as a qualified ENERGY STAR® builder. Quadrant is a member of TRI Pointe Group (NYSE:TPH), a family of premium regional homebuilders supported by the significant resources, economies of scale and thought leadership of a national foundation. Together this makes TRI Pointe Group one of the largest homebuilders in the U.S. Quadrant Homes and the TRI Pointe subsidiaries have been named the 2014 Developer of the Year by Builder and Developer and the 2015 Builder of the Year by BUILDER Magazine. For more information about Quadrant, please visit the Quadrant Homes website, Quadrant Homes Twitter and Quadrant Homes Facebook.

About GuildQuality

GuildQuality helps builders, remodelers, and contractors manage their most valuable asset - their reputation. Our members rely on our service to gather customer feedback, measure satisfaction and continuously improve their business. Supported by comprehensive reporting and marketing tools, GuildQuality helps its members stand out in a competitive market. For more information, visit  www.guildquality.com.

View source version on businesswire.com: http://www.businesswire.com/news/home/20150701005452/en/

Copyright Business Wire 2010