NEW YORK (TheStreet) -- Celebrities really are just like us: Even Lindsay Lohan has problems getting someone from her bank on the phone. Meanwhile, JPMorgan Chase (JPM) CEO Jamie Dimon expressed concerns about U.S. Sen. Elizabeth Warren at a conference on Wednesday, and auto-lenders may soon find themselves under the long arm of financial regulations.
Lindsay Lohan may want to add Bank of America (BAC) to her burn book. On Tuesday, the actress took to Twitter to complain about not being able to get a representative on the phone.
@BofA_Help why can't I get someone on the phone for my own funds?— Lindsay Lohan (@lindsaylohan) June 9, 2015
It's a problem that is all too common in the era of automated customer service and long hold times. The problem has been particularly acute at Charlotte, N.C.-based Bank of America, which consistently underperforms in retail banking consumer satisfaction, according to data provided by J.D. Power in April.
The rest of us, perhaps, can derive some satisfaction from knowing the Mean Girls star faces the same problems we do. As for Bank of America, it was only one tweet, not the diary full of personal attacks blamed on Lohan's character that was shared with her entire high school in the movie.
Shares of Bank of America closed up 28 cents to $17.58.