Why Incontact (SAAS) Stock Is Surging Today

NEW YORK (TheStreet) -- Incontact  (SAAS) surged Thursday after the company reported second-quarter earnings that beat analysts' expectations.

The company, which provides customer call-center technology, reached a net profit of $4.5 million, or 7 cents a share, up from a loss of $1.8 million, or 3 cents a share, in the same period one year earlier. Revenue increased 32% year-over-year to $41.1 million from $31.1 million. Analysts expected a loss of 9 cents a share on revenue of $43 million.

Two analysts also upgraded the company in the wake of the results. Benchmark upgraded the stock to "buy" from "hold" and Oppenheimer upgraded it to "outperform" from "market perform."

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The stock was up 18.1% to $9.07 at 3:45 p.m. More than 1.5 million shares had changed hands, compared to the average volume of 211,074.

Separately, TheStreet Ratings team rates INCONTACT INC as a "hold" with a ratings score of C-. TheStreet Ratings Team has this to say about their recommendation:

"We rate INCONTACT INC (SAAS) a HOLD. The primary factors that have impacted our rating are mixed - some indicating strength, some showing weaknesses, with little evidence to justify the expectation of either a positive or negative performance for this stock relative to most other stocks. The company's strengths can be seen in multiple areas, such as its robust revenue growth, largely solid financial position with reasonable debt levels by most measures and expanding profit margins. However, as a counter to these strengths, we also find weaknesses including deteriorating net income, disappointing return on equity and feeble growth in the company's earnings per share."

Editor's Note: Any reference to TheStreet Ratings and its underlying recommendation does not reflect the opinion of TheStreet, Inc. or any of its contributors including Jim Cramer or Stephanie Link.

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