NEW YORK (TheStreet) -- The Consumer Federation of America and North American Consumer Protection Investigators are out with a list of top consumer complaints for 2013, and phony phone calls from telemarketers and potential identity thieves are the fastest-growing pet peeves.
"Despite the national do-not-call registry, strict rules concerning robocalls and other protections, unwanted and fraudulent phone calls are still plaguing American consumers," says Susan Grant, director of consumer protection at CFA.
But the list is way longer than that, and technology seems to be as much an enemy as a friend to millions of consumers.
"Internet phone service, Caller ID spoofing software, prepaid cellphones that scammers buy anonymously and discard, auto-dialers and other technology make it easy and inexpensive for crooks to contact U.S. consumers from anywhere in the world," says Amber Capoun, president of the NACPI.
The survey data don't come directly from consumers, but from a vast nationwide network of consumer protection agencies that reported back on the most common U.S. consumer complaints. Here's a partial list:
Auto misfires: Americans are coming down hard on the auto industry, pretty much across the board. "Misrepresentations in advertising or sales of new and used cars, lemons, faulty repairs, leasing and towing disputes" was a top-rated complaint for last year.
Lousy home improvement/construction work: "Shoddy work, failure to start or complete the job" was also a hot-button issue. With the economy coming back, more Americans are having work done on their homes and businesses -- but aren't all that happy with the results they're getting.