Next week, the third round of Internet speed upgrades will be implemented in areas including San Marcos, Bastrop, the greater Lakeway area, and Central and North Austin neighborhoods including Crestview, Wooten, Renaissance Park, Northwest Hills, Arboretum area, Misting Falls, Millwood, North Burnet corridor, Windsor Hills, Lamplight Village, and Wells Branch. The remaining communities in the greater Austin area to receive speed upgrades will be deployed in September and October.Some customers will need a DOCSIS 3.0 modem to enjoy the full benefits of the speed increases, and they will be contacted by Time Warner Cable about their choices for receiving a new device. Communications to customers receiving the new speeds in August were delivered to homes this month. Customers can also visit www.twc.com/bettertwcmodem for more information about how to receive a new modem. WIFI HOTSPOTS POPULAR WITH CUSTOMERS All TWC Internet customers with Standard Internet or above and all Business Service customers have access to Time Warner Cable’s network of more than 2,500 TWC WiFi® hotspots in Austin and more than 250,000 TWC WiFi and Cable WiFi® hotspots in cities across the U.S. The hotspots can be located by using the free TWC WiFi Finder app. Time Warner Cable will continue to add hotspots in Austin and surrounding communities through 2014. FASTER SPEEDS FOR TWC BUSINESS SERVICE CUSTOMERS Time Warner Cable Business Services has also introduced speed plans of 100 x 10, 200 x 20 and 300 x 20 as new options in its portfolio. These new options will be available on the same schedule as the residential speed increases and will complement the existing tiers of Internet services available for businesses. TWC Business Services also offers a symmetrical fiber-based Internet service that delivers speeds of up to 10 x 10 gigabits per second for business customers.
ROCK-SOLID NETWORK RELIABILITYAs Time Warner Cable has committed to new network performance standards companywide, this initiative in the Austin area will include a stringent review and upgrade of every network connection site (referred to as hubs) to ensure optimum service levels are delivered to every neighborhood. Each TWC hub serves thousands of customers with phone, video and data services. About Time Warner Cable Time Warner Cable Inc. (NYSE: TWC) is among the largest providers of video, high-speed data and voice services in the United States, connecting 15 million customers to entertainment, information and each other. Time Warner Cable Business Class offers data, video and voice services to businesses of all sizes, cell tower backhaul services to wireless carriers and enterprise-class, cloud-enabled hosting, managed applications and services. Time Warner Cable Media, the advertising sales arm of Time Warner Cable, offers national, regional and local companies innovative advertising solutions. More information about the services of Time Warner Cable is available at www.twc.com, www.twcbc.com and www.twcmedia.com.