- A thorough welcome interview during which the First team gains a deep understanding of the traveler’s habits, priorities and preferences.
- Access to a single, dedicated team of deeply experienced travel specialists who are available any day, any time, no matter where the traveler is located, and who can take all those unique traveler preferences into account without ever having to ask the same question twice.
- Advanced technology that immediately identifies a caller by any of his or her phone numbers and ensures the travel expert has all relevant information and preferences necessary to anticipate and address the traveler’s needs.
- Proactive disruption management through A X CONNECT, GBT’s traveler care solution, enabling First travel experts to proactively alert travelers to potential problems and secure alternative travel arrangements via SMS, email or by using a dedicated mobile app.
This enhancement builds upon the existing capability for American Express® Corporate Card Members to link their Cards to the TripCase application for easy access and reminders about their travel-related Card benefits.GBT invites attendees of the GBTA Convention 2014 to visit Booth #2039 and to download the company’s event app here to enhance your experience with us in Los Angeles. In addition to providing more information about our new and enhanced solutions, the social app features game-like points and badges, a leader board, and opportunities to connect with GBT staff and other GBTA attendees. In addition, Alicia Tillman, Vice President, Deal Consulting and Business Services, American Express Global Business Travel, will moderate a panel entitled “Value of GLP to your Travel Program and Your Career” on Monday, July 28 at 10:30 am on the Concourse level in room 410. Please attend this informative session to learn how pursuing your Global Leadership Professional® (GLP) Designation from the Wharton School of Business can elevate your career and directly impact your company's performance. Milton Rivera, Vice President, Global Business Development, American Express Meetings & Events, will be leading an education session entitled “Great Expectations: The Evolving Landscape of Social Media and Virtual Technology in Meetings” on Wednesday, July 30 at 7:30 am in GBTA Academy Hall. In this session, you can discover powerful findings from brand new proprietary research of meeting planners/owners versus meeting attendees on expectations for virtual and social media in meetings. About American Express Global Business Travel Positioned at the intersection of commerce and travel, American Express Global Business Travel offers its customers a comprehensive network, service dependability, and deep insight to help move people and businesses forward. American Express Global Business Travel provides leading travel solutions, integrated consulting services, proprietary research, and end-to-end meetings and events capabilities. These innovative offerings enable clients to optimize the return on their travel and meetings investments. Learn more at www.amexglobalbusinesstravel.com. American Express Global Business Travel is part of one of the world's largest travel agency networks with locations in nearly 140 countries worldwide.
American Express Global Business Travel (“GBT”) is a joint venture that is not wholly-owned by American Express Company or any of its subsidiaries (“American Express”). “American Express Global Business Travel”, “American Express” and the American Express logo are trademarks of American Express, and are used under limited license.