Looking for a job? Here's a cool opportunity that just might be a great new start for the right person.
The position: Field service engineer for Jaguar Land Rover North America
Location: Chicago area (position is home-based and requires a lot of time in the field)
Job duties: The engineer will be responsible for assisting dealers in the diagnosis and resolution of problems with "hard to fix" vehicles to maintain customer satisfaction while preventing buy-back under the lemon law. The engineer will work proactively to identify tool, equipment, training and process deficiencies impacting "Fixed Right First Time" performance. Also, the engineer will be responsible for reporting quality problems to the product investigation/engineering team to quickly resolve product concerns.
The company: Jaguar Land Rover North America is a joint venture of British automakers Jaguar and Land Rover. Based in New Jersey, the company oversees the marketing, sales and service of its luxury sedans, sports cars and SUVs throughout North America.
Requirements: Applicants should have at least an associate's degree in automotive technology (with a bachelor's degree in an engineering field preferred), plus at least five years of practical hands-on problem solving. All applicants must be ASE certified, as the job requires extensive knowledge of all current automotive vehicle systems/technology and diagnostic tools with the ability to diagnose and solve a wide variety of problems. The applicant must be a high-functioning computer diagnostics user and excel in the area of electrical and engine management systems. The job requires an understanding of dealer service department operations and processes, as well as familiarity with Jaguar Land Rover service and engineering processes. Applicants should be proficient with automotive OEM electronic and engine management diagnostic equipment.
Extra perks: The engineer will work from a home office while traveling regionally.
Interesting info: Jaguar celebrated its 75th anniversary this year, marking the occasion with an event at Pebble Beach and the release of a limited-run sports coupe that sells for more than $100,000.