By Harry R. Weber, AP Airlines Writer
ATLANTA (AP) — A passenger rights advocate accused Delta Air Lines Inc. in a federal lawsuit Tuesday of conspiring with a Virginia company to obtain hacked e-mails from her computer to help them derail her efforts to protect air travelers from lengthy tarmac delays and other inconveniences.
The suit, filed by Kate Hanni of FlyersRights.org in U.S. District Court in Houston, seeks at least $11 million in damages and a jury trial.
A spokesman for the world's biggest airline operator, Trebor Banstetter, denied that Delta hacked Hanni's e-mail account. He says Delta can't comment further on the lawsuit.
"Obviously, the idea that Delta would hack into someone's e-mail is clearly without merit," Banstetter said in an e-mail to The Associated Press.
Hanni and her group have been a thorn in the side of the airline industry, pushing Congress to enact a passenger bill of rights at a time when airlines are suffering from big revenue declines thanks to weak demand for air travel.
Among other things, Hanni supports a three-hour time limit on how long airlines can strand passengers on airport tarmacs. Legislation pending in the Senate would require that passengers be allowed to deplane after a three-hour wait.
There are exceptions for instances when the pilot believes the plane will take off in the next half-hour or it might be unsafe to leave the plane.