- Over 80 percent of respondents consider global e-Commerce crucial to the success of their businesses.
- Greater China is a high-potential market for e-Commerce. Mainland China (79 percent), Hong Kong (66 percent) and Taiwan (57 percent) top the list as the three most popular Asian destinations for e-Commerce expansion in the next 12 months.
- Challenges most respondents face when delivering e-Commerce in Asia 1 include local tax regulations and compliance (50 percent), local market needs (46 percent), language barriers (44 percent), shipping difficulties and cost (42 percent), local preferred payment types (37 percent) and cross-border currency settlement (37 percent).
- Acquirer connections (45 percent) topped the list of key success factors for delivering e-Commerce in Asia and China. This is followed by risk and fraud management (43 percent), global acquirer connections (35 percent), acquirer connections in Asia (30 percent) and alternative payment methods (30 percent).
Lynch continues, “China, in particular, is in a unique situation where conventional and mainstream payment methods used internationally are not prevalent. Understanding the unique payment landscape in China, while providing consumers with the ability to pay in their preferred local methods is critical for success in this vast and fast-growing market.To this end, NTT Communications has introduced its e-Commerce payment solutions aimed at helping e-Commerce companies expand their online presence and mitigate local market challenges.” To download the report Breaking into the e-Commerce Market in Asia: Opportunities and Challenges visit www.nttcominsight.com - Report Video Highlights 1 Excludes mainland China Methodology NTT Communications commissioned market research firm Vanson Bourne, to conduct research on 200 decision-makers from companies with e-Commerce business within the retail, gaming and travel / hospitality sectors in the United Kingdom and United States of America. To qualify for the research, respondents’ companies must have an annual revenue of US$12 million or more from their e-Commerce operations and have engaged in e-Commerce with Asia and / or China. About NTT Communications NTT Communications provides consultancy, architecture, security and cloud services to optimise the information and communications technology (ICT) environments of enterprises. These offerings are backed by the company’s worldwide infrastructure, including leading global tier-1 IP network, Arcstar Universal One™ VPN network reaching 196 countries/regions, and over 150 secure data centers NTT Communications’ solutions leverage the global resources of NTT Group companies including Dimension Data, NTT DOCOMO and NTT DATA. About NTT Com Asia NTT Com Asia is NTT Communications’ East Asia headquarters covering Hong Kong, Macao, Taiwan and Korea. The company provides enterprise-class network, data centre, cloud, hosting, e-Commerce solutions, and managed services, and operates its’ wholly owned subsidiary HKNet in Hong Kong. Please visit www.ntt.com.hk | www.hknet.com | www.facebook.com/nttca | http://www.linkedin.com/company/ntt-com-asia-limited for further information.