PetSmart established a pilot program with Family Promise of Greater Phoenix in 2012, and expanded the program nationwide last year, with the goal of five new facilities opening each year until all 182 Family Promise facilities have the opportunity to participate in the program at a level that is appropriate for them. In 2013, on-site facilities opened in Bozeman, Mont. and Fayetteville, N.C. In addition, PetSmart PetsHotels® in Houston, Texas; Charlotte, N.C.; Atlanta, Ga.; Boston, Mass.; Albuquerque, N.M.; and Colorado Springs, Colo. opened their doors to the program to provide pets who couldn’t be housed in on-site facilities a place to stay.In addition to the on-site facilities, PetSmart Promise offers a menu of options for Family Promise facilities, based on individual needs and limitations. These options include:
- PetsHotels: complimentary use of boarding space in existing PetSmart stores, for families utilizing nearby Family Promise centers. Following the successful launch of six PetsHotels in 2013, up to 20 hotels are anticipated to join the program in 2014.
- Installation of fish tanks in Family Promise centers across the nation, teaching children and families utilizing the center about the care and responsibility required when owning a pet. 50 aquariums were placed in day centers in 2013, with additional ones being added this year; and
- Creation of a foster network of Family Promise employees and volunteers to house pets when a Family Promise pet housing facility or PetSmart PetsHotel is not available.