Consider the following:
I work for the inventory service that services Wal-Mart. I concur with your shots of the store, except on inventory day when the shelves are filled to overflowing. I personally have counted over 700 shirts on a shelf. Most of the times we get there, the shelves are full of dust bunnies that have been there for an incredible time hiding under the newly placed stock. I have many other of my fellow workers that will testify to this truth.
The only thing I ask is that you do not use my name in regard to publishing this letter. I (unfortunately) have to hold on to this so-called job and if word gets out, I will lose it.
And this from another Walmart employee:
If you would please exempt my name from the article if my complaint makes it. I work in a Mississippi Walmart and as much as the truth hurts (Walmart treats its associate horribly) ... I have sadly worked with this company for two years and have been miserable since the start. I wouldn't recommend any individual to apply within this company if all stores operate anywhere near as poorly as mine. I work overnight and the workload is completely uneven. When the 10:00 [p.m.] crew comes in sometimes we have to unload trucks, take freight to the floor, work that freight, unload the meat truck when it comes in and continue working freight in the process of doing other crap. Seems like stuff we should do right I know but that's complete shit.
And then there's this from yet another Walmart employee:
Your comments about the bad shape Walmart is in are spot on. I have worked for them for 24 years. While some of their stores run a much tighter ship than the one you visited many are just like the one you showed. The reason? NOT ENOUGH PERSONEL !! The corporation has cut back on employees and the local GMs are incentivised to cut even more than the corporate directive. The store that are maintained well are done so by near slave treatment of their workers. In my facility they ask if you have in questions , problems or concerns during meetings but if you voice any you are punished for speaking up. The local managers are given free reign to treat folks as bad as the wish by virtue of the fact that if you go above anyones head nothing gets done in any but the truly most horrible of cases. Those case are usually the ones where the manager has done something directly against walmart. If a manager does something that only hurts an associate then it is likely nothing will be done to help the associate. In most cases the associate who complains gets hassled til the either quit or some lame thing can be brought agaist them to fire them. Bad Bad Bad is the situation at walmart.
Do you see a pattern developing here?
When I initially published the images from South LA, I thought the story would end up being more about perceived neglect of that community by Walmart. However, the response has indicated otherwise.
Clearly, in the name of cutting expenses, Walmart continues to not only mistreat workers (at least in some instances), but that mistreatment trickles down to the customer level. If it keeps up, we could have another Sears Holdings (SHLD) on our hands. It seems the only thing that saves Walmart is that, in many communities, its store is the only one or one of just a few options.
The embarrassing displays are not isolated to relatively poor areas such as South LA. Have a look at pictures a customer sent in from the Exton, Pa., Walmart. The median income for a family in Exton exceeds $80,000 annually.