Conifer Health Solutions has reached an agreement with University Health System to provide revenue cycle management services to 452-bed University Health Shreveport and 247-bed University Health Conway.

Under terms of the contract awarded through a competitive bidding process, Conifer Health has assumed responsibility for the revenue cycle—from patient access to account resolution—to help the newly formed health system enhance patient experience, increase yield and contain costs. Conifer Health will deliver the full complement of patient access and patient financial services including medical eligibility and financial counseling, denials prevention and management, and accounts receivable management for University Health.

Richard Cascio, president and CEO of University Health System, commented on the agreement, “We’ve entrusted Conifer Health with critical revenue management functions because they’ve demonstrated value, expertise and the ability to produce tangible results. Partnering with Conifer Health allows us to focus on delivering the quality patient care that area residents expect from University Health as an essential part of the Northern Louisiana community.”

Conifer Health’s shared-services model will enable University Health to accelerate its readiness to shift from a fee-for-service environment to a fee-for-value healthcare system. This transformation will occur through technology-enabled performance improvements and enhanced strategies to manage the comprehensive patient experience based on quality and cost-effectiveness.

“We are delighted for the opportunity to work with University Health. Our relationship represents a strategic alternative to ensure short-term financial results while achieving a comprehensive program for long-term sustainability,” said Allen Hobbs, chief client officer for Conifer Health Solutions. “As new care delivery and reimbursement methodologies intensify pressure on healthcare operating margins, the priorities are to help University Health improve financial performance while enhancing the patient experience.”

About University Health System

University Health is the proud clinical partner of the distinguished LSU Health Shreveport School of Medicine. University Health Shreveport is home to state-designated Centers of Excellence including the Feist-Weiller Cancer Center and a Center of Excellence in Arthritis and Rheumatology. The main campus features an accredited Children’s Hospital, a regional Burn Center and a Trauma Center serving communities across North Louisiana, East Texas and Southwest Arkansas. University Health Shreveport is one of only six hospitals in the nation affiliated with St. Jude Children’s Research Hospital.

About Conifer Health Solutions

Conifer Health Solutions is a healthcare services company helping more than 700 clients strengthen their financial performance, transition from volume to value-based care and enhance the consumer and patient healthcare experience—with the goal of ultimately improving the quality, cost and access to healthcare. Conifer Health has more than 17.5 million patient interactions across all service lines, manages $25 billion in patient revenue, and provides technology and health management services to support care management for more than 4 million lives, annually. For more information, call 1-877-CONIFER, visit or follow @coniferhealth on Twitter.

Copyright Business Wire 2010