- Service Desk (Incident and Problem);
- Service Catalog;
- Change and Release Management;
- Service Request Management;
- Knowledge Management;
- IT Asset;
- Configuration Management Database (CMDB); and
- Service Level Management.
But also remember that this week earnings will run wild, with nearly 200 members of the S&P 500 reporting.
As bankers age, who'll be in charge around here?
There is no question that banking is moving to the online world, but many so-called fintech companies may not survive the trip.