Stewart Lender Services ®, a Stewart ® company and leading provider of Servicing and Mortgage Origination Support Services, announced today the new Servicing Quality Control service offering for mortgage servicers through Stewart’s Capital Markets Group. “Quality and due diligence are at the cornerstone of our business, and we are pleased to expand the offerings from our Capital Markets group to include Servicing Quality Control,” said Jason Nadeau, group president of Stewart. “The launch of this service is timed to address the growing needs of our mortgage servicing customers who are balancing the effect of new rules with the increased levels of scrutiny over servicing operations.” “At Stewart, we have developed a comprehensive Quality Control program that enables servicers to manage operational risk by analyzing loan portfolios, identifying servicing errors and resolving exceptions prior to an audit or regulatory exam,” said Dan Gallery, group executive for Stewart’s Capital Markets Group. The program’s goal is to satisfy regulators’ and investors’ requirements and provides stakeholders with an objective assessment of a servicer’s performance by delivering:
- Visibility into specific risk and compliance areas
- Ability to target, research and report on CFPB compliance, state and federal regulations, loan modification programs, escrow accuracy and foreclosure compliance
- Identification, correction and testing of servicing exceptions to demonstrate compliance and satisfy regulatory requirements.
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