- 74 percent reduction in early elective deliveries prior to 39 weeks gestational age
- 57 percent reduction in cases of ventilator associated pneumonia
- 43 percent reduction in cases of central line blood stream Infections
- 26 percent reduction in sepsis mortality
The improvement in care and reduction in infections, deaths and costs avoided were calculated by comparing all population data from 2012 to baseline data provided by the same hospitals in 2009.With more than 180 hospitals participants and 40 hospitals consistently reporting before and after data, PSF is the largest statewide collaborative effort focused on patient safety in the nation. Not only is Patient Safety First unique in its size and scale, but it is distinctive in that it brings together a health plan, hospital associations, a non-profit organization and private and public hospitals as partners in an effort to improve care, health outcomes and reduce healthcare costs. The collaborative is open to both hospitals in and outside of the network of WellPoint’s affiliated health plan in California, and because the improvements are made at the hospital level, benefits are not exclusive to members. To facilitate improvement within hospitals, Patient Safety First adopted components of the Institute for Healthcare Improvement Breakthrough Series Collaborative Model for Achieving Breakthrough Improvement developed in 1995. This model is a validated learning system that brings together a large number of teams from hospitals or clinics to seek improvement in a focused topic area. Peer-to-peer learning occurs through multidisciplinary hospital teams, peer-to-peer networking and expert speakers. Hospital teams use the knowledge gained through Patient Safety First programs to implement best practices in their hospitals. For a copy of the report, please visit http://www.nhfca.org/psf/docs/760.NHF_EndOfYearReport_FINAL.pdf. The patient safety awards program, launched in 2002 by NQF and The Joint Commission, honors John M. Eisenberg, M.D., M.B.A., former administrator of the Agency for Healthcare Research and Quality (AHRQ). Dr. Eisenberg was also a member of the founding Board of Directors of NQF. In his roles both as AHRQ administrator and chair of the federal government’s Quality Interagency Coordination Task Force, he was a passionate advocate for patient safety and health care quality and personally led AHRQ’s grant program to support patient safety research. Other recipients of the Eisenberg Award are former Administrator of the Centers for Medicare and Medicaid Services Donald Berwick (2006) and the Leapfrog Group (2003). This is the second time that one of WellPoint’s affiliated health plans has won an Eisenberg award for patient safety. In 2008, WellPoint’s affiliated health plan in Virginia was recognized for its development and implementation of performance-based reimbursement programs for Virginia hospitals, cardiologists and cardiac surgeons. These programs are known as the Quality-In-Sights®: Hospital Incentive Program (Q-HIPSM) and Quality Physician Performance Program (Q-P3SM). Q-HIP and Q-P3 reward hospitals and physicians for practicing evidence-based medicine and implementing other nationally recognized best practices. By aligning hospital and physician goals, these unique programs foster collaborative efforts to improve care across the health care system. By using the metrics based on all-payer, non-administrative data, Q-HIP and Q-P3 endeavor to bring high quality care to all patients and communities.
About WellPoint, Inc.WellPoint is one of the nation’s leading health benefits companies. We believe that our health connects us all. So we focus on being a valued health partner and delivering quality products and services that give members access to the care they need. With nearly 68 million people served by our affiliated companies including nearly 36 million enrolled in our family of health plans, we can make a real difference to meet the needs of our diverse customers. We’re an independent licensee of the Blue Cross and Blue Shield Association. We serve members as the Blue Cross licensee for California; and as the Blue Cross and Blue Shield licensee for Colorado, Connecticut, Georgia, Indiana, Kentucky, Maine, Missouri (excluding 30 counties in the Kansas City area), Nevada, New Hampshire, New York (as the Blue Cross Blue Shield licensee in 10 New York City metropolitan and surrounding counties and as the Blue Cross or Blue Cross Blue Shield licensee in selected upstate counties only), Ohio, Virginia (excluding the Northern Virginia suburbs of Washington, D.C.), and Wisconsin. In most of these service areas, our plans do business as Anthem Blue Cross, Anthem Blue Cross and Blue Shield, Blue Cross and Blue Shield of Georgia and Empire Blue Cross Blue Shield, or Empire Blue Cross (in the New York service areas). We also serve customers in other states through our Amerigroup and CareMore subsidiaries. To find out more about us, go to wellpoint.com.