SUNNYVALE, Calif., Jan. 30, 2014 /PRNewswire/ -- ShoreTel® (NASDAQ: SHOR), the leading provider of brilliantly simple phone systems and unified communications (UC) solutions for the cloud and premises, today launched ShoreTel 14.2 which allows companies of all sizes to deploy a ShoreTel communications system in a virtual environment. ShoreTel 14.2 delivers greater flexibility for customers, with the ability to mix and match hardware-based and virtual appliances in a single network, all managed using a single web-based management interface. With ShoreTel 14.2, customers may now select the UC deployment model that best suits their business and infrastructure needs – virtual, physical or any combination of both. The benefits are immediate – reduced hardware and operational complexity, higher application availability, increased scalability and reliability. (Logo: http://photos.prnewswire.com/prnh/20131118/MM19469LOGO) Communication systems requirements vary widely from company to company, and the availability of virtualization technology is changing how unified communications is deployed in small- and medium-sized companies as well as large enterprises. Virtualization technology can deliver a number of benefits to customers, depending on customer uses and needs. "The time is now to take advantage of virtualization for unified communications – the infrastructure is in place, the market is ready, the channel is knowledgeable, and customers are clamoring to virtualize their PBX and entire communications platform," said Pej Roshan, vice president of product management at ShoreTel. "Virtualization complements our distributed architecture and allows customers to benefit from virtualization features and ShoreTel's inherent N+1 redundancy to deliver high availability at the lowest cost. In addition, virtualization sets the foundation for customers to consume VoIP services via on-premises, hybrid, and cloud deployment models." ShoreTel enables customers to choose the unique deployment model that best suits their needs. This allows customers to leverage virtual servers they already own and operate.